How to order
'Tour in Kiev' team tried to do their best to make everything easy and understandable for you when you want to make an order online.
We try to save our clients’ time! There’s no need to register at our site before making an order. It would be sufficient just to fill in the order form and to send it to us, and we will automatically send to the specified email address your account data to continue using the site.
Having written in the 'order form' all your travel wishes and personal data you will receive at your mailbox an e-mail confirming that your order is sent to our customer service department. One of the managers will be personally responsible for your order and will work on it till the end of its fulfillment. Thus, each of our clients is remotely served with an individual approach. Within three working days your manager will coordinate with you all the details on the fulfillment of your wishes regarding the tour. If necessary, the manager will ask you specific questions on your order by e-mail or by making a call to your specified number.
If your order includes a tour to another country Your manager will send you an email with a list of all available hotels, according to your chosen category and date, types of meals system in hotels, price, etc. You make your choice and tell your manager about it.
Maximum within 3 days after consultation with you all the details of your order (if such a need arises for the manager), you will receive a second email containing the final cost of your order, payment terms and a link for payment. Before the immediate payment, following the instructions by clicking the link, enter the necessary information about yourself and your accompanying persons (if the 'number of persons' lists in your order more than 'one').
The payable amount referred to in the letter, will be valid within 5 days from the day of its receipt. Since the tourist market is changing frequently, we advise you to pay for your order during this time. You can pay for your tour using any bank card or by transferring money from your account by 'PayPal'.
After the payment your personal manager will purchase/book all components of your tour within 5 working days and you will get by e-mail a 'tourist information sheet' with a detailed description of the purchased tour/service.
If you make an order less than 7 days prior to arrival to Kiev, all correspondence and payment terms will be compressed.
If the fulfillment of any component of your order is not possible, your manager will explain the reasons and offer you alternative variants.
'Tour in Kiev' uses the international 'PayPal' payment system to ensure the security of your payment.
For more information, please, contact us.
Thank you for your choice.
We make your rest the best.